File Your Insurance Claim
Promptly filing your insurance claim is crucial for a smooth process and timely settlement.
Need a Claim? Write to us.
How to File Your Claim
Filing your insurance claim is straight-forward and efficient. Follow these five steps for a seamless experience
Report the Incident
Inform us immediately to help allocate a surveyor.
Documents Collection
Gather all documents required for your claim type.
Submit Your Claim
Send complete claim documents for insurer coordination.
Claim Follow-up
We follow up with the insurer and surveyor.
Claim Approval
Get notified once your claim is approved.
Claim Settlement
Receive an approved amount in your bank within 7 days.
Required Documents Checklist
By ensuring you have the correct documents ready, you can help us serve you better and faster.
Health Insurance Reimbursement Claim
Duly filled and signed claim form with Part B.- Original discharge summary from the hospital.
- Original hospital bills and payment receipts with serial numbers.
- Doctor’s prescription with corresponding medical bills.
- Investigation reports and lab prescriptions with payment receipts.
- Copy of ID proof and health e-card.
- Bank account details of the insured.
Term Life Insurance Claim
- Duly filled and signed claim form.
- Original policy document.
- Death certificate issued by authorities.
- Doctor’s or hospital-issued death confirmation certificate.
- Cremation or burial certificate.
- FIR and post-mortem report (for accidental or suicide cases).
- ID proof and bank details of nominee/legal heir.
Car Insurance Reimbursement Claim
- Duly filled and signed claim form.
- Vehicle Registration Certificate (RC).
- Valid driving license of the driver at the time of incident.
- FIR copy (if applicable).
- Repair estimate and final workshop bill.
- ID proof of the insured.
- Bank details of the insured for reimbursement.
Bike Insurance Reimbursement Claim
- Duly filled and signed claim form.
- Vehicle Registration Certificate (RC).
- Valid driving license of the rider.
- FIR copy (if applicable).
- Repair estimate and final bill from the garage.
- ID proof of the insured.
- Bank details of the insured for payment.
Travel Insurance Reimbursement Claim
- Duly filled and signed claim form.
- Passport copy with relevant travel visa details.
- Travel tickets and boarding passes (originals/copies).
- Medical bills, prescriptions, and discharge summary (for medical claims).
- FIR/police report and baggage tags (for loss/delay claims).
- ID proof of the insured traveler.
- Bank details of the insured for reimbursement.
*Any additional documents will be asked for on a case-by-case basis.
Need Assistance with documentation?
Our Support team is available to guide you through the documentation process and answer any questions you may have.
Frequently Asked Questions
Why is it important to file my insurance claim promptly?
Filing your claim as soon as possible ensures a quicker resolution, allowing you to receive your benefits without unnecessary delays.
What should I do first after an incident occurs?
Immediately report the incident to us or within 24 hours. The insurance company may send a surveyor or investigator for a spot inspection based on the claim type (motor, theft, hospitalization, etc.).
How long do I have to gather the required documents?
You have up to 7 days to collect all necessary documents, depending on your specific claim type and the requirements of the surveyor or investigator.
How can I submit my claim?
You can submit your claim through multiple convenient channels within 15 days of the incident, depending on the claim type.
What is the typical timeline for claim processing?
Claim processing and verification usually take between 10 to 30 days, depending on the complexity of your case.
When will I receive my claim settlement?
Once your claim is approved, the settlement amount will be deposited directly into your bank account within 3 to 5 business days.
What if I need assistance with my claim?
For assistance, feel free to contact us.
